COPE Privacy Policy & Terms of Use
Effective Date: January 2026
Welcome to the COPE Ministry Legal and Community Resource Hub. This page is designed to ensure that every visitor, donor, and forum member understands our commitment to their safety and privacy.
The following index provides a clear roadmap of our operational policies, covering everything from how we protect your personal data to the spiritual and ethical standards we uphold in our community outreach. Please use the links or section numbers below to navigate our guidelines:
- 1. Privacy Policy: How We Handle Your Data
- 2. Terms of Use: Community Guidelines
- 3. Giving & Financial Security: Transparency and Payments
- 4. Merchandise & Third Parties: Etsy Transactions
- 5. Our Public Witness: Legal Rights & The Street Preacher’s Charter
- 6. Safeguarding: Commitment to Safety & Reporting Concerns
At COPE Ministry, your privacy and safety are our highest priorities. This document explains how we handle your information and the rules for using our website and community forums.
1. Privacy Policy: How We Handle Your Data
We are committed to protecting the personal information of every visitor, donor, and forum member.
- Information Collection: We only collect information that you voluntarily provide to us via our contact forms, donation gateway, or forum registration (such as your name and email address).
- Purpose of Use: Your data is used strictly to respond to your requests for support, process donations, or manage your forum account.
- Data Protection: COPE Ministry will never sell, rent, or share your personal information with third parties for marketing purposes.
- Forum Privacy: While our Family Support Forum is a private space, please remember that information shared there is visible to other registered members. We encourage the use of first names or pseudonyms to maintain your anonymity.
2. Terms of Use: Community Guidelines
By using this website, you agree to the following terms:
- No Medical Advice: The content on copeministry.com is for spiritual and peer support purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions regarding addiction or mental health.
- Forum Conduct: We maintain a “No Judgment” zone. Users who engage in bullying, harassment, or the promotion of illegal activities will be permanently banned from the forum.
- External Links: Our site contains links to third-party resources (such as Turning Point or AA). While we signpost these for your convenience, COPE Ministry is not responsible for the content or privacy practices of these external organizations.
3. Giving & Financial Security:
- Transparency: COPE Ministry operates as a small, non-profit community group below the £5,000 Charity Commission registration threshold.
- Secure Payments: All donations are processed through secure, encrypted third-party payment gateways. COPE Ministry does not store your credit card or banking details.
4. Merchandise & Third Parties:
“When purchasing merchandise, your transaction is processed by Etsy. Please refer to Etsy’s Privacy Policy regarding how they handle your shipping and billing information.”
5. Our Public Witness & Legal Rights
We are committed to sharing the Gospel with integrity. Read the Street Preacher’s Charter to see our code of conduct and our legal standing in the UK.
6. Safeguarding
At COPE Ministry, we are committed to creating a safe, respectful, and supportive environment for everyone who engages with our community. Our approach to safeguarding is rooted in the belief that every individual deserves to be treated with dignity and protected from harm.
Our Commitment
We take our responsibility to protect vulnerable adults and all community members seriously. Our safeguarding measures include:
- A Culture of Care: Maintaining a “No Judgment” zone where bullying, harassment, and abusive behavior are strictly prohibited.
- Secure Spaces: Ensuring our Family Support Forum remains a moderated, private space for peer support and spiritual guidance.
- Clear Boundaries: Recognizing that while we offer spiritual support, we are not a substitute for professional medical or mental health services.
- Accountability: Following a clear code of conduct in our public witness and community interactions to ensure integrity and safety for all.
Safety & Compliance
“At COPE Ministry, the safety of our volunteers and the public is a priority. We are committed to serving our community responsibly. Click the link below to view our formal Risk Assessment and safety procedures for our street outreach operations.”
Reporting Concerns
If you have a concern regarding the safety or wellbeing of someone within the COPE Ministry community, or if you have questions about our safeguarding practices, please contact us immediately during our office hours:
7. Contact Us
If you have any questions about these policies or how your data is being managed, please contact us during our office hours:
🗓️ Monday to Friday: 9:00 am — 5:00 pm
☎️ Telephone: (+44) 01924 654 301
✉️ Email: Contact Us